Every time I have come in for myself or my children, things are consistently great. Today we had issues with my daughter's prescriptions after her surgery and all the staff were so kind, and very helpful to give me options, as well as being so efficient. The customer service here is beyond what I have experienced at any other pharmacy ever. I will continue to be a loyal customer.
Judy Harrelson
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March 25, 2022
Han and his staff are outstanding. Helpful, friendly and make great recommendations for products that can benefit. Love the new location! Beautiful store, very well laid out and designed. Large selection of OTC necessities. They live up to their sign awesome, all day, everyday.
Jan Hutton
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November 05, 2024
I left corporate owned pharmacies because I was just the next person in line to pick up a script. Not a human, mind you, but the next task to be fulfilled.
I had an unhappy encounter at a nearby CVS where the pharmacy technician was irritated that I asked a question, indicating that my eyesight made it difficult to read some labels on eye drops. He noted that each label will have the Information I’m looking for. Once again, I reminded him that I was having difficulty seeing because of my age. He, quite brusquely, came out from behind the consultation counter, went over to the shelf with me, pointing at a bottle as preservative free. Saying nothing else, he just as quickly turned his back on me and returned to the counter! Yep, great customer courtesy😳!
This would never, ever, occur at 501 pharmacy. Folks know me by name when I walk in and, frankly, I feel I’m part of the larger 501 pharmacy family. Treated like the human being I am! I’m rather fond of that.
Beth Perry
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September 10, 2024
The whole team at 501 is wonderful! They really listen and take the time to understand a customer's needs. We really appreciate them helping us find a form of a daily medication that's much easier to take and syncing up our refills to reduce our trips to the pharmacy. Their personal touch goes a long way!
James Proper
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October 14, 2023
No pharmacy does it better than Han & his team at 501 Rx in Chapel Hill, Chatham County, NC. At my age of 74 I’ve lived in each of the states from Maine to Maryland, plus my current state of North Carolina, and traveled widely. Never have I experienced anything more attentive to customer’s needs, more professional, courteous, efficient, knowledgeable and friendly than at 501 Rx. See for yourself; you will be amazed. None better!
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98 Chapelton Court Suite 300, Chapel Hill, NC 27516, USA
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Every time I have come in for myself or my children, things are consistently great. Today we had issues with my daughter's prescriptions after her surgery and all the staff were so kind, and very helpful to give me options, as well as being so efficient. The customer service here is beyond what I have experienced at any other pharmacy ever. I will continue to be a loyal customer.
Han and his staff are outstanding. Helpful, friendly and make great recommendations for products that can benefit. Love the new location! Beautiful store, very well laid out and designed. Large selection of OTC necessities. They live up to their sign awesome, all day, everyday.
I left corporate owned pharmacies because I was just the next person in line to pick up a script. Not a human, mind you, but the next task to be fulfilled. I had an unhappy encounter at a nearby CVS where the pharmacy technician was irritated that I asked a question, indicating that my eyesight made it difficult to read some labels on eye drops. He noted that each label will have the Information I’m looking for. Once again, I reminded him that I was having difficulty seeing because of my age. He, quite brusquely, came out from behind the consultation counter, went over to the shelf with me, pointing at a bottle as preservative free. Saying nothing else, he just as quickly turned his back on me and returned to the counter! Yep, great customer courtesy😳! This would never, ever, occur at 501 pharmacy. Folks know me by name when I walk in and, frankly, I feel I’m part of the larger 501 pharmacy family. Treated like the human being I am! I’m rather fond of that.
The whole team at 501 is wonderful! They really listen and take the time to understand a customer's needs. We really appreciate them helping us find a form of a daily medication that's much easier to take and syncing up our refills to reduce our trips to the pharmacy. Their personal touch goes a long way!
No pharmacy does it better than Han & his team at 501 Rx in Chapel Hill, Chatham County, NC. At my age of 74 I’ve lived in each of the states from Maine to Maryland, plus my current state of North Carolina, and traveled widely. Never have I experienced anything more attentive to customer’s needs, more professional, courteous, efficient, knowledgeable and friendly than at 501 Rx. See for yourself; you will be amazed. None better!