Gurley’s Pharmacy
114 W Main St, Durham, NC 27701, USAAbout Gurley’s Pharmacy
Our Address
114 W Main St, Durham, NC 27701, USASee Your Health Directory Listing Here!
For more information about our Health Directory & Services, please contact us at HealthInTheTriangle.com, by phone, 919-349-7123 or e-mail Tom@HealthInTheTriangle.com.
Where else can you find these prices? And they are very community focused. I can tell that they love their city and want to help. I’ve always worked with very kind people at the register And all of them have had immense patience for the long line that can build sometimes. They are fast and efficient while so answering questions. I live in North Raleigh and I pick up my meds here when I drive to Durham to visit friends. That is saying something.
There is Never any parking available. You have to circle the block many times. When you do get a parking spot it's usually very far from the store. If you call they put you on hold for at least 10 minutes every time. Ms Patricia is very friendly and sweet. She knows every customer by name and gets you in and out quickly. All of the employees that i have encountered have great attitudes. The store seems too small for the volume that they serve. It would be nice if they could get a store with ample parking.
This is the Worst in customer service. I have been on hold for 45 minutes. A person answered phone and asked me to hold, still have not.come back! I called from work phone, automated system informed me I was next in line 18 minutes ago! I live 19 minutes away, I took phone and drove there...no one in line, staff talking to each other! Worst part? No apology no concern. If my job didn't use them, I would never grace there doorway again!
They're just not able to responsibly take care of customers. I am a disabled grandma in a wheelchair, and several times crucial medicines were not delivered, although they were promised and confirmed. They're telling me to just come and pick it up - I can't, and they know this. They're telling me the delivery guy is just too busy to be accountable, so I won't use them any more, but know: their word means little. And they just don't care.
#1 pharmacy hands down. Staff is amazing, knowledgeable and friendly, especially Mrs Pat, I think that is her name ( beautiful black woman upfront who knows Every customer by name) she is awesome. I feel bad for not remembering one name and she remembers us all. Hope she got or gets a BIG BONUS PAY. She deserves it.