HealthSmart Pharmacy
2001 S Main St, Wake Forest, NC 27587, USAAbout HealthSmart Pharmacy
Our Address
2001 S Main St, Wake Forest, NC 27587, USASee Your Health Directory Listing Here!
For more information about our Health Directory & Services, please contact us at HealthInTheTriangle.com, by phone, 919-349-7123 or e-mail Tom@HealthInTheTriangle.com.
I moved my 3 medications over. They called me saying they could save me money vs my insurance with a big deductible. They even deliver my medications. I was a pharmacist for 26 years before being stricken with a cognitive disease. I appreciate the effort from the nice staff.
Been using them for many years. So does my son's family. Hands down the very best I have experienced. I'm thankful for the services they provide me and Wake Forest.
They don’t inundate you with emails and texts about your prescriptions. You get to keep track of them yourself like an adult. They are quick and efficient and a no frills kind of pharmacy. No long lines where folks make appointments and complete COVID tests in line! Geez! Reminds me of the drugstores of my youth.
I thought this would be a great option as they are in-network for my insurance policy, they have a drive-up and its an independent pharmacy not beholden to a large corporation. But what a fiasco. They refuse to fill a script because, in the words of one of the staff "your insurance isn't paying us enough so the cost is $[full price out-of-pocket]." I contacted my insurance company and the rep contacted them directly and was told the same thing - your not paying us enough. And, on top of all that, the rep reported to me that the staff member was rather rude to her and completely unprofessional. If you agree to the terms of a contract with an insurance company, you are obligated to fulfill those terms, just as the insurance company is obligated to fulfill their end of it. This pharmacy is in breach of its agreement with an insurance company and I will be contacting as many as possible within my insurance company to hopefully get them off their in-network list.
I have been using this pharmacy for my compound Rx. It's not super close to my house but I don't have many options for pharmacies nearby who provide this. My ONLY complaint is they started requiring a CC on file so once they fill your Rx, they will charge you. I totally get that. However, their hours are ridiculous. They are only open during the hours I work (9-6) & even on Sat they close at 1pm! Seriously? These are bank hours! And when it comes to Rx, we shouldn't have to take off work to pick up a prescription! PLEASE stay open at least 1 day a week with hours convenient for those who are not retired?