Had everything I needed. Came in for antacids (pill form), and the kind lady at the front gave me a water from the back so I could take it! Very kind!
Sondra Haithcock
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June 03, 2023
Update: My roommate had her prescriptions transferred to CVS and the pharmacists trying to get the prescriptions had a difficult time working with Ms. Lloyd. She told both Shawn and Katie to not call her anymore. I am wondering now if Ms. Lloyd needs some assistance. My roommate had to call her doctor's office to get all prescriptions moved because Ms. Lloyd was so uncooperative.
My roommate has a prescription for a specific heart medication that is expensive. Each time my roommate gets it refilled, Mrs. Lloyd complains that she doesn't get paid (from insurance). She then complains that she has to make a living and is not very nice about it. My roommate cannot help the fact that she has this prescription that needs to be filled. Ms. Lloyd makes me feel really uncomfortable and I don't even use that pharmacy. Bad customer service. I am so glad others love her and will continue to take their business there. I, on the other hand, will NOT.
Perri Sanborn
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November 10, 2023
Bought a lip balm here that was supposedly strawberry sorbet but was so old it just smelled like glue. The owner is extremely elderly. Extremely elderly. But she was nice enough. I have heard the hours are unpredictable. I can't really recommend going here.
Libby Burns
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November 06, 2023
Tried calling this pharmacy to ask if they had a certain medication in stock. Was told "no" without even asking what medication it was. Called back again and asked "you said you do not have medications in stock??" reply from employee was "I'm trying to fill a prescription, I'm not going to look, do not call back". I love supporting small business, particularly in a small town, but this is probably the worst customer service I've seen in ages. Will not be doing business here.
Tony Trapp
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July 06, 2023
Absolutely terrible! Tried phoning 4 times in 3 hours. Never able to talk to a person. Last time person hung up on me! I wanted to give them prescription business. Guess they do not need any more business.
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118 W King St, Hillsborough, NC 27278, USA
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Had everything I needed. Came in for antacids (pill form), and the kind lady at the front gave me a water from the back so I could take it! Very kind!
Update: My roommate had her prescriptions transferred to CVS and the pharmacists trying to get the prescriptions had a difficult time working with Ms. Lloyd. She told both Shawn and Katie to not call her anymore. I am wondering now if Ms. Lloyd needs some assistance. My roommate had to call her doctor's office to get all prescriptions moved because Ms. Lloyd was so uncooperative. My roommate has a prescription for a specific heart medication that is expensive. Each time my roommate gets it refilled, Mrs. Lloyd complains that she doesn't get paid (from insurance). She then complains that she has to make a living and is not very nice about it. My roommate cannot help the fact that she has this prescription that needs to be filled. Ms. Lloyd makes me feel really uncomfortable and I don't even use that pharmacy. Bad customer service. I am so glad others love her and will continue to take their business there. I, on the other hand, will NOT.
Bought a lip balm here that was supposedly strawberry sorbet but was so old it just smelled like glue. The owner is extremely elderly. Extremely elderly. But she was nice enough. I have heard the hours are unpredictable. I can't really recommend going here.
Tried calling this pharmacy to ask if they had a certain medication in stock. Was told "no" without even asking what medication it was. Called back again and asked "you said you do not have medications in stock??" reply from employee was "I'm trying to fill a prescription, I'm not going to look, do not call back". I love supporting small business, particularly in a small town, but this is probably the worst customer service I've seen in ages. Will not be doing business here.
Absolutely terrible! Tried phoning 4 times in 3 hours. Never able to talk to a person. Last time person hung up on me! I wanted to give them prescription business. Guess they do not need any more business.