I have been working with Dr. Danny and Dr Wendy for years and have experienced excellent customer service and quality from Triangle Compounding. I am fortunate to be able to partner with them both as a patient and as a physician. They always go the extra mile for myself and my patients.
S
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May 15, 2025
They charge you for your prescription and then don't ship it until 2 to 3 weeks later well after you have run out of medication. Then they lie and say it was shipped earlier and blame shipping company ( Ups, Usps and FedEx) for losing it. Customer service can not be this bad. Deal with another company unless you don't mind living in pain between orders.Im 65 years old and should not have to deal with this.
K
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December 30, 2024
I have been filling a number of prescriptions here since I moved to Raleigh 5 years ago - due to my prescriptions being back ordered at regular pharmacies, or unavailable since the pandemic. The team here is friendly, professional and extremely helpful! One of my meds is not commonly compounded- both the front desk & Pharmacists have helped my doctors office on several occasions. The fill is quick, you can pick up or they can deliver. Orders are always correct and quality compounding. Thank you!!!
Robert Davidson (Mr. Jones)
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February 25, 2025
They’de good. Almost great.
Good people. Not open weekends. You can have it shipped but then there are more fees for overnight deliveries.
My biggest complaint is they are a bit pricey,… they’re on the top of the pricing list and they’re only open 9-5 M-F.
Note to the owners:
If you drop your Semaglutide prices by 22%, you would quickly have full control of the entire market. Sure your profit for that one product T may drop a Tiny bit, but You’d see a big jump for all your other compounding products (and folks the list is significant and impressive I think. ).
We would see TC retail stores nationwide.
Just my thoughts!
George Blackburn
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January 02, 2025
As a 15 year customer, Triangle Compounding "Team" has always exceeded my "customer service" expectations. Most recently, the team recognized an error from my doctor's office with a prescription refill request. Not only did the "Triangle" Team notify my doctor of the error, but "Triangle" team member Shavonne called me directly to alert me to the problem. I was able to follow up with my doctor, ensure the error was fixed, and with Shavonne's prompt and courteous effort (including regular status updates on refill progress), expedite the order preparation and pickup within 4 business hours. Shavonne and the entire Triangle Team exemplified the highest quality of customer service standards, a business model and practice all pharmacy and other business services should strive to achieve.
-George Blackburn, 15 Year customer with Triangle Compounding.
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3700 Regency Pkwy #140, Cary, NC 27518, USA
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I have been working with Dr. Danny and Dr Wendy for years and have experienced excellent customer service and quality from Triangle Compounding. I am fortunate to be able to partner with them both as a patient and as a physician. They always go the extra mile for myself and my patients.
They charge you for your prescription and then don't ship it until 2 to 3 weeks later well after you have run out of medication. Then they lie and say it was shipped earlier and blame shipping company ( Ups, Usps and FedEx) for losing it. Customer service can not be this bad. Deal with another company unless you don't mind living in pain between orders.Im 65 years old and should not have to deal with this.
I have been filling a number of prescriptions here since I moved to Raleigh 5 years ago - due to my prescriptions being back ordered at regular pharmacies, or unavailable since the pandemic. The team here is friendly, professional and extremely helpful! One of my meds is not commonly compounded- both the front desk & Pharmacists have helped my doctors office on several occasions. The fill is quick, you can pick up or they can deliver. Orders are always correct and quality compounding. Thank you!!!
They’de good. Almost great. Good people. Not open weekends. You can have it shipped but then there are more fees for overnight deliveries. My biggest complaint is they are a bit pricey,… they’re on the top of the pricing list and they’re only open 9-5 M-F. Note to the owners: If you drop your Semaglutide prices by 22%, you would quickly have full control of the entire market. Sure your profit for that one product T may drop a Tiny bit, but You’d see a big jump for all your other compounding products (and folks the list is significant and impressive I think. ). We would see TC retail stores nationwide. Just my thoughts!
As a 15 year customer, Triangle Compounding "Team" has always exceeded my "customer service" expectations. Most recently, the team recognized an error from my doctor's office with a prescription refill request. Not only did the "Triangle" Team notify my doctor of the error, but "Triangle" team member Shavonne called me directly to alert me to the problem. I was able to follow up with my doctor, ensure the error was fixed, and with Shavonne's prompt and courteous effort (including regular status updates on refill progress), expedite the order preparation and pickup within 4 business hours. Shavonne and the entire Triangle Team exemplified the highest quality of customer service standards, a business model and practice all pharmacy and other business services should strive to achieve. -George Blackburn, 15 Year customer with Triangle Compounding.